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Privacy Policy

A legal disclaimer

Tidewater Tumbles LLC provides laundry pickup and delivery services for personal and residential use only. By using our services, you acknowledge and agree to the following:

  1. No Guarantee of Results
    While we take reasonable care in handling, washing, and returning your garments, we do not guarantee specific results, including complete stain removal or restoration of garments to original condition. Fabrics react differently to laundering, and outcomes may vary.

  2. Customer Responsibility
    Customers are responsible for checking garments for items in pockets, labeling delicate items, and separating specialty items (such as dry clean only or hand wash garments). Failure to provide this information may result in unintended damage, for which we cannot be held liable.

  3. Limitation of Liability
    In the event of loss or damage, Tidewater Tumbles' liability shall not exceed the lesser of:

    • $50 per order, or

    • The fair market value of the item(s) as determined by age and condition.

  4. Third-Party Tools & Services
    Our website may use or link to third-party services (e.g., payment processors, scheduling tools). We are not responsible for the content, security, or privacy practices of these third parties.

  5. Service Modifications
    We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

  6. No Legal Advice
    Any information shared on our website, social media, or in communication with Tidewater Tumbles is for general informational purposes only and does not constitute legal or financial advice.

Privacy Policy

Tidewater Tumbles is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

  • Name, address, phone number, and email

  • Payment details (processed securely via third-party payment processor)

  • Pickup/delivery instructions or preferences

2. How We Use Your Information

  • To process and deliver your laundry

  • To send service updates and promotional offers

  • For internal business analytics (not sold or shared)

3. Data Security

  • All transactions are encrypted and processed through secure payment gateways.

  • We do not store or share your payment information.

4. Third-Party Services

  • We use trusted third-party tools for payment processing, scheduling, and communication.

  • These providers are responsible for their own data protection practices.

5. Your Rights

You may request to view, update, or delete your personal information by contacting us at: TidewaterTumbles@Outlook.com.

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